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1 Add a Cron Job in cPanel

Home >> Advanced >> Cron jobs Add a Cron Job To create a Cron job open the Cron job Manager and set the time interval you wish the job to run on: Common Settings - This allows you to specify commonly used time intervals Minute - Set this to the…

2 Can I setup custom name servers what are the ip addresses.

Yes you can setup custom nameservers, the IP addresses will be the IP addresses of the nameservers provided in your Account Information e-mail. You can find out the IP address of a server by opening a command prompt on your pc and typing: ping <servername>…

3 Changing php values (the easy way! )

Some scripts will need register_globals, more ram, and other 'unique' settings, we added a system to allow you to easily change your php settings without having to edit config files ! To change php values / directives easily simply log into your control panel,…

4 Changing PHP version (php 4.4 , 5.2 , 5.3 , 5.4 , 5.5 and 5.6 !!)

This Guide explains how to change the php version for ALL folders / sites on your hosting account, if you want to change a specific site to a different version of php please see this article : We have php 5.3 as the default version of php on our shared hosting…

5 cpanel password lost

If you do the following you can find or change your existing Cpanel password. 1) Login to your client area billing account at : http://securesignup.net/portal/ 2) Click on : My Services 3) On the far right of your service, click on the icon next to //Next…

6 Custom error pages do not work

In case you have problems with the custom error page for 404 or 500 errors you should create a .htaccess file in the public_html directory containing one of the lines below. If you already have a .htaccess file you should add these lines: For custom 404 error…

7 database connection error

On paid premium accounts the database server host name can vary. The only way to check it is to look in the left information bar in your cPanel. It will be either sql.byethost??.org or localhost the port is 3306 (standard) To use a MySQL database with your…

8 Do I need my own domain name ?

You do not need to own your own domain name to open an account with us, all of our plans include a free domain or subdomain you can use to get started.

9 domain name propagation

If you have an error message not found when browsing to your new website, or if your have just changed the named servers 1) Try a different browser. 2) Clear your browser cookies and cache/temp internet files, also check security settings, and clear your…

10 Error from domain wrapper: xxxxxx.maindomain.com is owned by another user.

This is generally indicative of trying to add a new addon domain, however a similar addon domain has already been added to the hosting account. The solution is normally quite simple, click on 'Addon Domains' then in here type in the domain name as the addon…

11 Forbidden displayed when browsing to a newly added domain name.

Forbidden You don't have permission to access / on this server. ============ will display when a domain name has been added to your account, and no index.php / index.html file has been uploaded into the document root for the given domain name. Please upload…

12 Hacked website / defaced website / website compromized

RE: if your website has been hacked, You should upgrade all your PHP scripts to the most recent versions, then check through the account, normally once compromised with a Remote File Inclusion, the attacker will leave a shell script for easy access in the…

13 How do I configure MS Outlook for my E-Mail Accounts?

The following article explains how to download mail from your hosting account using Microsoft Outlook 2007. 1. In Outlook 2007, from the Tools menu, select Account Settings. 2. On the E-mail tab, click New. 3. Select Microsoft Exchange, POP3, IMAP, or HTTP…

14 How do I issue a free SSL certificate

On premium hosting this is super simple ! 1) Log into your control panel 2) Locate the 'Let's Encrypt' Icon. 3) Choose the domain and any subdomains from the domain that you want to protect with the certificate (Hint most people want domain.com AND www.domain.com…

15 How to add a new mime type in cPanel

In order to define a new Mime Type there are few simple steps you need to accomplish. 1. Log in to cPanel for your hosting account. 2. Under the Advanced category click MIME Types. 3. In the "Create a MIME Type" section add the desired MIME Type and file…

16 How To Restore Files and Databases using R1Soft

In order to restore files from our backups you can use the R1Soft Client located in the 'Files' section of cPanel: Once R1Soft client has loaded you will see the available restore points like so: File Restore: The left hand column shows the available dates…

17 How to run python scripts on premium hosting

How to run Python scripts If you wish to run Python scripts in your hosting account, you can create and edit them in two ways: either in cPanel or via SSH. To create and edit Python script in cPanel use the following steps: 1. Log in to your cPanel: 2. Go…

18 I want to change my master domain on my cPanel account

To change the main domain on your cPanel account please contact support at : http://support.ifastnet.com And ask us to change the main domain for you (please ensure that the new main domain name is NOT added to the cPanel at that point ).

19 Password Protect Directories

Please note the Password Protect Directories function in cPanel if you have Frontpage extensions enabled. These can be disabled under FrontPage Extensions in the Advanced category. To password protect a directory open the Password Protect Directories function…

20 Premium hosting account recover / reset password

You can find your password if you follow the advise: -Login in to your billing account at https://securesignup.net/portal/clientarea.php -Go to the right side to 'My Services' -Click the right side arrow button of your service -On this page you will find…

21 Service Temporarily Unavailable

Service Temporarily Unavailable will be displayed on shared premium hosting if your account exceeds its 'Maximum Entry Processes' an entry process is a process your hosting account has created on the shared hosting server (eg running php to parse a webpage…

22 Unable to SSH

Please note SSH is only available on VPS/Dedicated server plans. If you are using a VPS or dedicated server you can SSH using the following instructions: If you are using Windows please download and install Putty: http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html…

23 Using international (non-Latin) domain names in cPanel

If the domain name that you are trying to use in cPanel as a parked or an addon contains non-Latin characters (Chinese, Arabic, Cyrillic, etc.) in its name, it needs to be first encoded by using the following tool: http://idna-converter.com You should then…

24 Using Source Gaurdian

By default, SourceGuardian is not installed on any of our web hosting packages. However, that does not mean that you are not able to host any scripts that are encoded with SourceGuardian! Below we will explain you how to get the scripts to run properly, this…

25 View Traffic Logs

You can download your web server access logs to analyse your traffic in cPanel. Click on Raw Access Logs under the Logs Category. To download logs for a specific domain click on the required domain and the file will begin downloading. You can also download…

26 warez or linking to warez

We do NOT support illegal warez or linking to warez on our servers. If it is not legal in the USA then it is not allowed. If copyrighted material is uploaded for download, and we receive a complaint, then we will suspended the account.

27 What are the name servers to use

Once you have registered an account with us you will receive an email including all of your account information, this will include your allocated nameservers to use. If you have any issues or questions regarding setting up your nameservers for your domain…

28 What is an “inode” ?

An inode is a record in a disk table which contains information about a file/folder such as its size, owner, device node, socket, pipe, etc. except data content and file name. The number of inodes you use represents the number of files/folders you have on…

29 White Page (error 500) php error display_errors

On premium hosting if you experience a 500 error Internal Server Error or a white page displayed, please download the attached display_errors.php file (which enables php display_errors) , then upload the file to the folder where the script is located. Then…