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1 Can I setup custom name servers what are the ip addresses.

Yes you can setup custom nameservers, the IP addresses will be the IP addresses of the nameservers provided in your Account Information e-mail. You can find out the IP address of a server by opening a command prompt on your pc and typing: ping <servername>…

2 Changing timezone in webmail.

By default, webmail applications use the host server's time zone. If you are in a different time zone, you can change this default. The exact steps to do this depend on the webmail application you are using. After you change the time zone setting, the interface…

3 Do I need my own domain name ?

You do not need to own your own domain name to open an account with us, all of our plans include a free domain or subdomain you can use to get started.

4 How can I increase my e-mail quota?

You can set different values for your e-mail quota by logging in cPanel and going to Email Accounts tool. Next to each account, there is a button called Change Quota.

5 How can I set and manage email forwarders in cPanel?

How can I set and manage email forwarders in cPanel? You can set and manage easily email forwarders by logging in your cPanel -> Forwarders section. ============================================================================= Email Forwarding (Email aliases)…

6 How do I configure MS Outlook for my E-Mail Accounts?

The following article explains how to download mail from your hosting account using Microsoft Outlook 2007. 1. In Outlook 2007, from the Tools menu, select Account Settings. 2. On the E-mail tab, click New. 3. Select Microsoft Exchange, POP3, IMAP, or HTTP…

7 How to create custom mail filters

You can create custom mail filters from Cpanel -> Mail -> E-mail Filtering. =================================================================== User lever filtering E-mail filtering allows you to select messages that contain certain strings of text…

8 How to create emails addresses / manage email accounts

Create Email Accounts You can easily create e-mail accounts from your hosting account's Control Panel (cPanel). Here is what you need to do: Step 1: Log into your cPanel Step 2: Once at the main page, click on the Email Accounts icon. Step 3: In the fields…

9 How to improve email delivery / email not received / email not sent

Many e-mail providers such as Hotmail, AOL, Yahoo and most others use aggressive spam filtering technology, this technology has a higher rate of blocking genuine non-spam e-mail from sites or e-mail accounts on a shared-hosting server. There are many reasons…

10 How to setup iPhone email

Setting up your iPad or iPhone email with a cPanel based hosting account is a manual process, but fortunately it’s fairly easy – although it does require a degree of concentration and patience. Apple have vastly improved iOS7?s ability to setup iPhone…

11 How to transfer email accounts and messages between cPanel servers?

If you want to transfer the email accounts and messages for a domain from one server to another, you can easily do this by completing two simple steps. Let’s call the domain mydomain.com for example. Make sure that you have an account with the mydomain.com…

12 I can not create mail accounts.

Before reporting a problem with creating mail account please read carefully our mail tutorial. If our tutorial does not help please create a support ticket by going to http://support.ifastnet.com

13 Mail/FTP users which cannot be created in cPanel

For security reasons, the creation of the following email/FTP users is not allowed in cPanel: shadow quota passwd

14 Outlook gives a certificate warning when connecting to email

On shared cPanel servers self signed certificates are using for encryption, this can cause a warning dialogue box to be displayed when connecting using outlook over SSL. To remove the warning follow these instructions : Start Outlook. In the Security Alert…

15 Sending Emails Generates Error: 503 valid RCPT command must precede DATA.

Problem: Why do I receive error "503 valid RCPT command must precede DATA" when attempting to send email? Solution: This usually is a result of the mail server requiring authentication. If you are using Outlook 2003, here are the steps to enable authentication:…

16 What are the name servers to use

Once you have registered an account with us you will receive an email including all of your account information, this will include your allocated nameservers to use. If you have any issues or questions regarding setting up your nameservers for your domain…

17 What is a Catch-all mail box?

The Catch-all mail box receives all messages which would be otherwise rejected because the receiver does not exist. The default or catch-all address is the one to which all e-mails, addressed to a non-available or mistakenly entered email account at your…

18 Why do I receive error "503 valid RCPT command must precede DATA" when attempting to send email?

This usually is a result of the mail server requiring authentication. If you are using Outlook 2003, here are the steps to enable authentication: Open Outlook Go to Tools | Email Accounts "View or change existing e-mail accounts" should already be marked…