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1 Can I setup custom name servers what are the ip addresses.

How to Setup Custom Name ServersOverview Yes, you can setup custom nameservers with iFastNet hosting. Custom nameservers allow you to use your own domain name for nameserver addresses (like ns1.yourdomain.com) instead of the default iFastNet nameservers.…

2 Changing timezone in webmail.

By default, webmail applications use the host server's time zone. If you are in a different time zone, you can change this default. Follow the appropriate procedure below to change the time zone setting for your Roundcube application. Roundcube To change…

3 Do I need my own domain name ?

You do not need to own your own domain name to open an account with us, all of our plans include a free domain or subdomain you can use to get started.

4 Error $domain.com has an outgoing mail suspension.

Problem : When sending email the message is discarded and the error message ' Domain $domain.com has an outgoing mail suspension. Message discarded.' is displayed. Solution : This happens when bulk mail / mass mailing is detected for your hosting account.…

5 How can I increase my e-mail quota?

KB: How to Increase an Email Quota in cPanel This guide explains how to adjust the storage quota for an email account using the cPanel interface. Increasing a quota is necessary when an email account is nearing its storage limit and can no longer send or…

6 How can I set and manage email forwarders in cPanel?

KB: How to Set and Manage Email Forwarders in cPanel Email forwarders are a convenient feature in cPanel that automatically redirect incoming emails from one address to another. This can be used to consolidate multiple email accounts into a single inbox,…

7 How do I configure MS Outlook, Apple Mail (Mac), Thunderbird, iPhone/iPad Mail client and Android/Gmail App for my E-Mail Accounts?

Email Error: 503 Valid RCPT Command Must Precede DATAWhat This Error Means If you're seeing the error message "503 valid RCPT command must precede DATA" when trying to send emails, don't worry - this is a common issue that can be easily resolved. This error…

8 How to create custom mail filters

KB: Creating and Using Custom Mail Filters in cPanel Email filters are a powerful tool in cPanel that allow you to automatically manage incoming emails based on a set of rules. By creating filters, you can save time, improve organization, and significantly…

9 How to create emails addresses / manage email accounts

Creating and Managing Email Accounts in cPanel Table of Contents Overview of Email Account Management Why Create Professional Email Addresses Accessing cPanel Creating New Email Accounts Managing Existing Email Accounts Email Account Configuration Advanced…

10 How to improve email delivery / email not received / email not sent

Many e-mail providers such as Hotmail, AOL, Yahoo and most others use aggressive spam filtering technology, this technology has a higher rate of blocking genuine non-spam e-mail from sites or e-mail accounts on a shared-hosting server. There are many reasons…

11 How to setup iPhone email

The following article shows how to do this: https://support.apple.com/en-us/HT201320

12 How to transfer email accounts and messages between cPanel servers?

How to Manually Transfer Email Accounts and Messages Between cPanel Servers This article provides a comprehensive guide on how to manually migrate an email account and its associated messages from one cPanel server to another. This process involves creating…

13 I can not create mail accounts.

Resolving Mail Account Creation Issues This article outlines the common reasons why you may be unable to create new email accounts and provides solutions to help you resolve the issue. The most frequent cause is reaching the maximum number of email accounts…

14 Mail/FTP users which cannot be created in cPanel

For security reasons, the creation of the following email/FTP users is not allowed in cPanel: shadow quota passwd Apart from them blacklisted names you can create a email account or ftp account with any name you want eg: [email protected]

15 My email sending has been suspended

This can happen if your hosting account has been automatically detected for sending too many emails. This can happen if you send newsletters to lots of email addresses, or if you have an unprotected contact form that is spammed by a bot or a compromise to…

16 Outlook gives a certificate warning when connecting to email

Fixing Outlook Certificate Warnings for Email SetupOverview When setting up your email account in Microsoft Outlook, you may encounter certificate warnings or security alerts. This is a common issue that occurs when the wrong server hostname is used during…

17 Sending Emails Generates Error: 503 valid RCPT command must precede DATA.

Email Error: 503 Valid RCPT Command Must Precede DATAWhat This Error Means If you're seeing the error message "503 valid RCPT command must precede DATA" when trying to send emails, don't worry - this is a common issue that can be easily resolved. This error…

18 What are the name servers to use

Once you have registered an account with us you will receive an email including all of your account information, this will include your allocated nameservers to use. If you have any issues or questions regarding setting up your nameservers for your domain…

19 What is a Catch-all mail box and how to create one?

Understanding and Configuring Catch-all Email Addresses in cPanel Table of Contents What is a Catch-all Email Address? Benefits and Use Cases Accessing cPanel Step-by-Step Configuration Guide Managing Your Catch-all Settings Best Practices and Considerations…

20 Why do I receive error "503 valid RCPT command must precede DATA" when attempting to send email?

This usually is a result of the mail server requiring authentication. If you are using Outlook 2003, here are the steps to enable authentication: Open Outlook Go to Tools | Email Accounts "View or change existing e-mail accounts" should already be marked…