What is a Catch-all mail box?
Author: admin admin Reference Number: AA-00311 Views: 5116 Created: 2013-04-11 12:35 Last Updated: 2013-04-11 12:35 0 Rating/ Voters

The Catch-all mail box receives all messages which would be otherwise rejected because the receiver does not exist.

The default or catch-all address is the one to which all e-mails, addressed to a non-available or mistakenly entered email account at your domain name are routed to. In case someone sends an email to info@yourdomain.com and you do not have such mailbox, the catch-all option will forward this email to your default email address.

Check out video tutorial about how to set/change a default email address from cPanel:

How to Set/Change a Default Email Address Detailed Tutorial

Step 1: To access the auto responders menu, click on the Default Address icon on the main screen of your cPanel interface.

Default Address

Step 2: From the drop-down menu select the (sub)domain for which you would like to set up a default address.

Set Default Address

Step 3: Now you have several options.

  • You can forward all unrouted mail to an email address; in this case, you should type in the address in the field.
  • You can discard all unrouted mail with an error to the senders; in this case you should type in the message which will be sent to the senders.
  • From the Advanced Options you can discard all unrouted mail, pipe it to a program or forward it to the system account.
Default Address Maintenance

Step 4: Click Change to apply your settings.

Important Please check the default email from time to time to ensure that it is not filled up with needed/unneeded messages

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