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1 Are there sub-domains I shouldn't enable with CloudFlare?

Sub-domains on CloudFlare are marked with an orange cloud. Sub-domains not on CloudFlare are marked with a gray cloud. The CloudFlare network can only proxy web traffic over port 80 and 443. The following sub-domains should be marked with a gray cloud to…

2 Can I enable CloudFlare on a wildcard (*) sub-domain?

No, for security reasons, CloudFlare does not proxy traffic to a wildcard sub-domain. You have to explicitly list the sub-domain as a CNAME in your DNS records to be able to activate CloudFlare.

3 Can I enable CloudFlare on my root domain (i.e. mywebsite.com) that is an A record?

If you activate CloudFlare through Byethost, CloudFlare can only accelerate and protect CNAMEs, not A records, which often includes the root domain. If you have traffic that goes to your root domain and you want to accelerate and protect the traffic using…

4 Can I setup custom name servers what are the ip addresses.

Yes you can setup custom nameservers, the IP addresses will be the IP addresses of the nameservers provided in your Account Information e-mail. You can find out the IP address of a server by opening a command prompt on your pc and typing: ping <servername>…

5 CloudFlare My website has SSL. What do I do?

If you have SSL, your website can use CloudFlare, however there is an extra step. If your SSL is on its own sub-domain (i.e. SSL), then ensure that this sub-domain is marked with a gray cloud. If your SSL is on your root domain or www, then you have to upgrade…

6 Do I need my own domain name ?

You do not need to own your own domain name to open an account with us, all of our plans include a free domain or subdomain you can use to get started.

7 How does CloudFlare’s technology work?

CloudFlare works as a reverse proxy. What this means is that once your website is part of the CloudFlare community, your web traffic is routed through CloudFlare’s global network. CloudFlare’s network stores copy of your static files closer to your visitors,…

8 I activated CloudFlare from my Byethost account. Do I also get an account on CloudFlare.com? What is the difference?

Once you activate CloudFlare on Byethost you also get an account at www.cloudflare.com. The basic statistics and settings are shown in your Byethost control panel. To see more statistics, your Threat Control panel and all the CloudFlare settings, you have…

9 I tried CloudFlare and have an issue. What should I do?

When you enable CloudFlare, there should be no noticeable difference to your website. If your site is loading slowing after enabling CloudFlare, there is most likely a problem. First, disable CloudFlare by clicking the orange cloud so it becomes gray. Second,…

10 What are the name servers to use

Once you have registered an account with us you will receive an email including all of your account information, this will include your allocated nameservers to use. If you have any issues or questions regarding setting up your nameservers for your domain…

11 What is CloudFlare?

CloudFlare is a performance and security service that we provide to our customers. On average, a website on CloudFlare loads twice as fast, uses 60% less bandwidth, has 65% fewer requests and is way more secure. Premium hosting clients who enable Cloudflare…

12 What types of websites can use CloudFlare?

Almost all websites can use CloudFlare. CloudFlare works for both static and dynamic websites. CloudFlare is not suitable for websites that stream video or audio directly from their origin server. If you use YouTube or Vimeo for the videos embedded on your…

13 Will CloudFlare accelerate and protect my root domain?

CloudFlare can only accelerate and protect CNAMES. Since your root domain is an A record, we recommend that you forward your traffic to ‘www’ through your .htaccess file. If you do not forward the traffic, then any traffic to www.mydomain.com will be…