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1 Access to this site has been temporarily denied.

On free hosting, if you see the message "Access to this site has been temporarily denied. This is due to the site receiving high levels of concurrent traffic. Once the traffic reduces below the limit access will be restored. If you are the webmaster and are…

2 blank white page / 500 error

blank white page. If you have uploaded your website files this will be a php script or database error. Please try the following: 1)create a file with notepad called : .htaccess And place inside this file the line : php_value display_errors on Then upload…

3 Can I setup custom name servers what are the ip addresses.

Yes you can setup custom nameservers, the IP addresses will be the IP addresses of the nameservers provided in your Account Information e-mail. You can find out the IP address of a server by opening a command prompt on your pc and typing: ping <servername>…

4 Do I need my own domain name ?

You do not need to own your own domain name to open an account with us, all of our plans include a free domain or subdomain you can use to get started.

5 Domain nameservers propagation

Domain Propagation is the period of time, or delay, involved in sending your domain’s address information to all the other name servers in the world. Name servers intentionally keep track of addresses for domains in their memory for a specific period of…

6 Email on free hosting.

Give something for free, and the bad actors will come and abuse it in their droves! Due to spam abuse the ability to send email on free hosting is highly restricted, and offered on a 'best effort' basis. PHP sendmail is enabled on a really limited basis on…

7 Fatal error: Allowed memory size of xxxxxx bytes exhausted (tried to allocate xxx bytes) in

The following message (the numbers may change slightly!) Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 74 bytes) in /folder/path/to/file means that your php script is trying to use to much ram to parse. This can generally…

8 Forbidden displayed when browsing to a newly added domain name.

Forbidden You don't have permission to access / on this server. ============ will display when a domain name has been added to your account, and no index.php / index.html file has been uploaded into the document root for the given domain name. Please upload…

9 Force HTTPS redirection

Question : How do I force redirection from http to https on premium or free hosting. Answer : in your sites .htaccess file add the following lines : RewriteEngine On RewriteCond %{ENV:HTTPS} !on RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]…

10 Force SSL on admin area for wordpress causes redirect loop.

If you add define('FORCE_SSL_ADMIN', true); To your wp-config.php file when using free hosting, it is no longer possible to login to wordpress due to a redirect loop. To fix this, in your wp-config.php file at the very bottom add the following : if ($_SERVER['HTTP_X_FORWARDED_PROTO']…

11 Free Hosting Script Support

On free hosting we do not provide technical support for your scripts. What this means for you : =================================================================================================== Should you have an error, or any issue installing / configuring…

12 Free hosting Socket support

On free hosting sockets in php are enabled on a limited basis to prevent abuse. This means that comon scripts that use sockets such as Wordpress auto updates or Akesmet spam filtering will work, more custom scripts that use socket will not work unless you…

13 How to redirect non-www URLs to www?

In order to redirect all of the requests for yourdomain.com to www.yourdomain.com , you should set the appropriate rewrite rule. This can be done by adding the following lines at the beginning of the .htaccess file in your public_html folder: RewriteEngine…

14 Images / CSS fail to load when using www version of site.

This can be caused by the web browser 'single origin policy' please try adding the following .htaccess rules at the top of a file called .htaccess in the htdocs folder for the domain #Force non-www: RewriteEngine On RewriteCond %{HTTP_HOST} www.(.*)$ [NC]…

15 Mcrypt Not installed

On free hosting Mcrypt extensions are NOT installed due to abuse. If this extension is required, upgrading to premium hosting allows the use of this extension and many other features !

16 mysql database connection error

Your mysql database username and password is your vista control panel username and password / have you recently changed your vista panel password? please check your script config file. You can use a MySQL database with your PHP scripts. You need to make a…

17 no access to phpmyadmin database or ftp

If you can't get into phpmyadmin / database or ftp, please log into your Vista panel and reset your password. Can you please try using CHANGE PASSWORD in your control panel to change your password and in 10 minutes, back to the same exact one used now? This…

18 PHPBB3 HTTP input character conversion: mbstring.http_input must be set to pass

If on installing phpbb3 you receive the following message : "HTTP input character conversion: mbstring.http_input must be set to pass" then do the following, 1) download the attached .htaccess file 2) upload the .htaccess file to the folder where phpbb3 is…

19 sitebuilder help

The documentation for the sitebuilder is here : http://mysitebuilder.org/help/ Your site-builder username/password is your master cpanel username/password. please reset that in your control panel to gain access to the site-builder.

20 unable to upload any files to my website

If you get an error message //disk quota exceeded// please check your inodes usage in vista panel on the left sidebar. If it is near or over 100 per cent, then in order to upload you have two options: 1) you will need to remove some files from your account.…

21 Uploading a large image attachment using SMF fails.

If you receive a white screen when uploading a large image attachment using SMF then to fix follow the below steps : 1) download the file Sources/Subs-Graphics.php from your hosting account 2) edit the file using notepad, and locate the line (around line…

22 warez or linking to warez

We do NOT support illegal warez or linking to warez on our servers. If it is not legal in the USA then it is not allowed. If copyrighted material is uploaded for download, and we receive a complaint, then we will suspended the account.

23 Warning: file_get_contents() [function.file-get-contents]: http:// wrapper is disabled in the server configuration

The message Warning: file_get_contents() [function.file-get-contents]: http:// wrapper is disabled in the server configuration will be displayed on free hosting if trying to use file_get_contents() on a http url on free hosting. Free hosting clients can use…

24 Website Not Updating After Changes Have Been Made

If you make changes or updates to a website that do not appear when you browse to it you may be viewing a cached version of the page. The cached version of the page is stored locally on your computer by the web browser. In order to see the current (not cached)…

25 What are the name servers to use

Once you have registered an account with us you will receive an email including all of your account information, this will include your allocated nameservers to use. If you have any issues or questions regarding setting up your nameservers for your domain…

26 What do I do if I lost my password

If you lost your password please goto the Login screen for your control panel, and then click for the 'Lost Password' . We are unable to reset passwords for free hosting accounts manually.

27 Where do you upload your files to?

all files and folders must go into the htdocs folder to be displayed in a browser. If you have deleted the htdocs folder then you must simply create it again using your vista panel file manager and re-upload your website files into it using an ftp client.…

28 wordpress running slow

The following plugin will help WP use less server resources and speed up your website http://wordpress.org/extend/plugins/w3-total-cache/ Once the plugin is installed please ensure that you go into the plugin configuration in your wp-admin section and enable…