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1 Can I setup custom name servers what are the ip addresses.

Yes you can setup custom nameservers, the IP addresses will be the IP addresses of the nameservers provided in your Account Information e-mail. You can find out the IP address of a server by opening a command prompt on your pc and typing: ping <servername>…

2 Do I need my own domain name ?

You do not need to own your own domain name to open an account with us, all of our plans include a free domain or subdomain you can use to get started.

3 Unable to SSH

Please note SSH is only available on VPS/Dedicated server plans. If you are using a VPS or dedicated server you can SSH using the following instructions: If you are using Windows please download and install Putty: http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html…

4 Uploading files to a VPS or Dedicated Server

There are 2 recommended methods of uploading files to VPS/Dedicated servers: WinSCP (for windows users only) You can download WinSCP here: http://winscp.net/eng/download.php To create a connection to your server in WinSCP: 1) Add your server IP address into…

5 What are the name servers to use

Once you have registered an account with us you will receive an email including all of your account information, this will include your allocated nameservers to use. If you have any issues or questions regarding setting up your nameservers for your domain…