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1 Access to this site has been temporarily denied.

On free hosting, if you see the message "Access to this site has been temporarily denied. This is due to the site receiving high levels of concurrent traffic. Once the traffic reduces below the limit access will be restored. If you are the webmaster and are…

2 Can I setup custom name servers what are the ip addresses.

Yes you can setup custom nameservers, the IP addresses will be the IP addresses of the nameservers provided in your Account Information e-mail. You can find out the IP address of a server by opening a command prompt on your pc and typing: ping <servername>…

3 Do I need my own domain name ?

You do not need to own your own domain name to open an account with us, all of our plans include a free domain or subdomain you can use to get started.

4 Fatal error: Allowed memory size of xxxxxx bytes exhausted (tried to allocate xxx bytes) in

The following message (the numbers may change slightly!) Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 74 bytes) in /folder/path/to/file means that your php script is trying to use to much ram to parse. This can generally…

5 Free Hosting Script Support

On free hosting we do not provide technical support for your scripts. What this means for you : =================================================================================================== Should you have an error, or any issue installing / configuring…

6 Free hosting Socket support

On free hosting sockets in php are enabled on a limited basis to prevent abuse. This means that comon scripts that use sockets such as Wordpress auto updates or Akesmet spam filtering will work, more custom scripts that use socket will not work unless you…

7 no access to phpmyadmin database or ftp

If you can't get into phpmyadmin / database or ftp, please log into your Vista panel and reset your password. Can you please try using CHANGE PASSWORD in your control panel to change your password and in 10 minutes, back to the same exact one used now? This…

8 sitebuilder help

The documentation for the sitebuilder is here : http://mysitebuilder.org/help/ Your site-builder username/password is your master cpanel username/password. please reset that in your control panel to gain access to the site-builder.

9 unable to upload any files to my website

If you get an error message //disk quota exceeded// please check your inodes usage in vista panel on the left sidebar. If it is near or over 100 per cent, then in order to upload you have two options: 1) you will need to remove some files from your account.…

10 warez or linking to warez

We do NOT support illegal warez or linking to warez on our servers. If it is not legal in the USA then it is not allowed. If copyrighted material is uploaded for download, and we receive a complaint, then we will suspended the account.

11 Website Not Updating After Changes Have Been Made

If you make changes or updates to a website that do not appear when you browse to it you may be viewing a cached version of the page. The cached version of the page is stored locally on your computer by the web browser. In order to see the current (not cached)…

12 What are the name servers to use

Once you have registered an account with us you will receive an email including all of your account information, this will include your allocated nameservers to use. If you have any issues or questions regarding setting up your nameservers for your domain…

13 What do I do if I lost my password

If you lost your password please goto the Login screen for your control panel, and then click for the 'Lost Password' . We are unable to reset passwords for free hosting accounts manually.

14 Where do you upload your files to?

all files and folders must go into the htdocs folder to be displayed in a browser. If you have deleted the htdocs folder then you must simply create it again using your vista panel file manager and re-upload your website files into it using an ftp client.…