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1 Add a Domain

Adding Your Domain Note the nameservers listed in your hosting welcome email from iFastNet (eg. ns1090.ifastnet.org / ns2090.ifastnet.org ) Login to your domain registrar control panel (eg. GoDaddy, Name.com, etc...) Remove any existing nameserver records…

2 Add a Sub-Domain

Subdomains are a very easy way to grow your site into dedicated portions like forums or a gallery which feature an address like forums.example.com or gallery.example.com for direct access. Adding a Subdomain Login to cPanel Click on Domains Click on CREATE…

3 browsing to server ip address does not show my site.

It is not possible to view your site via the servers ip address, you have to browse to it using a domain name. IP V4 addresses are now a scarce resource, and web servers share one ip address to many websites ( http://en.wikipedia.org/wiki/Virtual_hosting…

4 Can I setup custom name servers what are the ip addresses.

How to Setup Custom Name ServersOverview Yes, you can setup custom nameservers with iFastNet hosting. Custom nameservers allow you to use your own domain name for nameserver addresses (like ns1.yourdomain.com) instead of the default iFastNet nameservers.…

5 Do I need my own domain name ?

You do not need to own your own domain name to open an account with us, all of our plans include a free domain or subdomain you can use to get started.

6 domain name propagation

If you have recently changed name servers for a domain or have recently registered a new domain, and see errors in your browser like : This site can not be reached DNS_PROBE_POSSIBLE DOMAIN NOT FOUND This is caused by something known as 'dns propegation'.…

7 Domain nameservers propagation

Domain Propagation is the period of time, or delay, involved in sending your domain’s address information to all the other name servers in the world. Name servers intentionally keep track of addresses for domains in their memory for a specific period of…

8 Error from domain wrapper: xxxxxx.maindomain.com is owned by another user.

This is generally indicative of trying to add a new addon domain, however a similar addon domain has already been added to the hosting account. The solution is normally quite simple, click on 'Addon Domains' then in here type in the domain name as the addon…

9 Forbidden displayed when browsing to a newly added domain name.

Forbidden You don't have permission to access / on this server. ============ ### Troubleshooting: "You don't have permission to access / on this server." This error message, often a **403 Forbidden** error, indicates that the web server has received the request…

10 Hacked website / defaced website / website compromized

RE: if your website has been hacked, You should upgrade all your PHP scripts to the most recent versions, then check through the account, normally once compromised with a Remote File Inclusion, the attacker will leave a shell script for easy access in the…

11 How to Change a Domain's Document Root in cPanel

To change the document root for a domain in cPanel premium hosting do the following =============================================================== 1) Log into your cPanel 2) Click on 'Domains' 3) Click 'Manage' to the right of the domain. 4) Click 'Remove…

12 How to enable and use wildcard subdomains?

Configuring Wildcard Subdomains in cPanelTable of Contents Understanding Wildcard Subdomains Benefits and Use Cases Accessing cPanel Configuring Wildcard Subdomains WordPress Multisite Implementation Catch-All Subdomain Setup Advanced Configuration Options…

13 I want to change my master domain on my cPanel account

To change the main domain on your cPanel account please contact support at : http://support.ifastnet.com And ask us to change the main domain for you (please ensure that the new main domain name is NOT added to the cPanel at that point ). Note if you change…

14 New ICANN rules for domain registrations / transfers.

ICANN's new rules for domain registrants require you to verify your contact details Starting January 2014, there are some important new rules to be aware of. These rules are set by the internet's governing body ICANN and affect all generic top-level domains…

15 warez or linking to warez

We do NOT support illegal warez or linking to warez on our servers. If it is not legal in the USA or EU then it is not allowed. If copyrighted material is uploaded for download, and we receive a complaint, then we will suspended the account.

16 Website Not Updating After Changes Have Been Made

If you make changes or updates to a website that do not appear when you browse to it you may be viewing a cached version of the page. You can follow the instructions below on how to clear your web browser cache ## What is Browser Cache? Browser cache is temporary…

17 What are the name servers to use

Once you have registered an account with us you will receive an email including all of your account information, this will include your allocated nameservers to use. If you have any issues or questions regarding setting up your nameservers for your domain…

18 What factors affect DNS propagation time, and what is DNS propegation

When you update the DNS (Domain Name System) for your domain name (This can be from updating name servers, or renewing an expired domain name, or registering a new domain name) , it can take up to 48 hours for those changes to propagate throughout the Internet.…