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1 Add a Domain

Adding Your Domain Login to your control panel Click on Add-on Domains Note the nameservers listed at the bottom (eg. ns1.example.com / ns2.example.com ) Login to your domain registrar control panel (eg. GoDaddy, Name.com, etc...) Remove any existing nameserver…

2 Add a Sub-Domain

Subdomains are a very easy way to grow your site into dedicated portions like forums or a gallery which feature an address like forums.example.com or gallery.example.com for direct access. Adding a Subdomain Login to cPanel Click on Subdomains Type the name…

3 browsing to server ip address does not show my site.

IP V4 addresses are now a scarce resource, and web servers share one ip address to many websites ( http://en.wikipedia.org/wiki/Virtual_hosting ) , hence why your specific site does not show when browsing to the specific server ip address.

4 Can I setup custom name servers what are the ip addresses.

Yes you can setup custom nameservers, the IP addresses will be the IP addresses of the nameservers provided in your Account Information e-mail. You can find out the IP address of a server by opening a command prompt on your pc and typing: ping <servername>…

5 Change Document Root for an Addon Domain

Please note it is not possible to alter Addon domain paths on a Freehositng account, this function is only available on Premium Hosting. To change the document root of an addon domain open the Addon Domains section under the Domains Category in cPanel and…

6 Do I need my own domain name ?

You do not need to own your own domain name to open an account with us, all of our plans include a free domain or subdomain you can use to get started.

7 domain name propagation

If you have an error message not found when browsing to your new website, or if your have just changed the named servers 1) Try a different browser. 2) Clear your browser cookies and cache/temp internet files, also check security settings, and clear your…

8 Domain nameservers propagation

Domain Propagation is the period of time, or delay, involved in sending your domain’s address information to all the other name servers in the world. Name servers intentionally keep track of addresses for domains in their memory for a specific period of…

9 Error from domain wrapper: xxxxxx.maindomain.com is owned by another user.

This is generally indicative of trying to add a new addon domain, however a similar addon domain has already been added to the hosting account. The solution is normally quite simple, click on 'Addon Domains' then in here type in the domain name as the addon…

10 Forbidden displayed when browsing to a newly added domain name.

Forbidden You don't have permission to access / on this server. ============ will display when a domain name has been added to your account, and no index.php / index.html file has been uploaded into the document root for the given domain name. Please upload…

11 Hacked website / defaced website / website compromized

RE: if your website has been hacked, You should upgrade all your PHP scripts to the most recent versions, then check through the account, normally once compromised with a Remote File Inclusion, the attacker will leave a shell script for easy access in the…

12 How to enable wildcard subdomains?

Wildcard subdomains are useful when you wish to redirect all visitors to your main website regardless of what subdomain they access your website through. This is also useful when someone mistypes www for example and writes ww.yourdomain.com. In other words,…

13 How to Setup a Self-signed SSL Certificate in cPanel

Self-signed vs. Signed Certificates A self-signed SSL certificate is very similar to a signed certificate. Both of the certificates will provide a secure encrypted connection to transfer data. The main difference is when using a signed certificate you are…

14 I want to change my master domain on my cPanel account

To change the main domain on your cPanel account please contact support at : http://support.ifastnet.com And ask us to change the main domain for you (please ensure that the new main domain name is NOT added to the cPanel at that point ).

15 New ICANN rules for domain registrations / transfers.

ICANN's new rules for domain registrants require you to verify your contact details Starting January 2014, there are some important new rules to be aware of. These rules are set by the internet's governing body ICANN and affect all generic top-level domains…

16 Remove a Domain

To remove a domain login to your control panel and click on the relevant domains section under the Domains Category ie. if you would like to remove a subdomain then click on subdomains. You should be able to see a list of domains you have already added, to…

17 warez or linking to warez

We do NOT support illegal warez or linking to warez on our servers. If it is not legal in the USA then it is not allowed. If copyrighted material is uploaded for download, and we receive a complaint, then we will suspended the account.

18 Website Not Updating After Changes Have Been Made

If you make changes or updates to a website that do not appear when you browse to it you may be viewing a cached version of the page. The cached version of the page is stored locally on your computer by the web browser. In order to see the current (not cached)…

19 What are the name servers to use

Once you have registered an account with us you will receive an email including all of your account information, this will include your allocated nameservers to use. If you have any issues or questions regarding setting up your nameservers for your domain…

20 What factors affect DNS propagation time, and what is DNS propegation

When you update the DNS (Domain Name System) for your domain name (This can be from updating name servers, or renewing an expired domain name, or registering a new domain name) , it can take up to 48 hours for those changes to propagate throughout the Internet.…